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It’s imperative your business is partnered with the right Disaster Recovery as a Service (DRaaS) specialist. When the unimaginable happens, you need to be sure that your systems are in expert hands, but with so many options out there, how do you choose the right disaster recovery expert that is the best fit for your business? Here are some tips that will help to ensure you get the right support.

Understanding of Your Business and Industry

Start by seeking a DRaaS provider that has experience in your field and has a good understanding of your business’s processes, systems and applications. This will ensure the provider has a clear vision of your critical business requirements. In the event of a disaster, the business and its DRaaS provider must be in close harmonisation both during and after the event. This will help make sure the ability of your business to return to a fully operational state following a disaster is not jeopardised. It may even be a good idea to find a provider that has invoked disaster recovery after a real-life event and can demonstrate successful recovery in a similar business to yours.

Geographical Diversity

It’s important to confirm the backup sites are geographically separate from your main office and from each other. The provider must offer the geographic range needed for an effective DRaaS solution. If the backup site is too close, then a disaster that affects the primary site could also damage the backup. Most modern DRaaS providers will offer multiple geographical locations for replication as part of their service offering, so ask this question as part of your assessment process.


You need to be confident that your Disaster Recovery Plan (DRP) will get your systems back up and running quickly, and efficiently so it’s important your provider regularly conducts tests to check your strategy. Testing is no longer time-intensive or invasive. With the right tools, full disaster recovery testing can be executed without any major disruption to your business. Having a disaster recovery plan is one thing, but ensuring it will work when it’s required, is equally as important.

Level of Support

If disaster strikes, it’s crucial you understand the next steps to take. A disaster recovery plan should be drawn up as part of the process so you can rest assured that help is just a call away in case of emergency. Often times a disaster may strike outside of business hours so make sure you have access to expert engineer support. Make sure the contract or agreement with the provider specify time and transaction limits of the business continuity. It’s important to find a supplier with the expertise to meet your needs.

Ensuring the security and availability of your business data and other assets is of considerable concern in today’s digital world. In the event of a catastrophe, having a robust backup and disaster recovery plan is paramount so it is important to choose a DRaaS provider who has been in business a long time, has satisfied customers, is flexible enough to meet your organisation’s specific needs and can provide excellent customer support.

Engaging with Interscale for your disaster recovery and backup requirements will mean your business will no longer have to worry about the ability to recover data in the event of a disaster. Contact us today for more information about this service.

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